Welcome to the Greenhouse Bookshop

All merchandise and books are final sale. Pre-orders and signed books are non-refundable.

Once submitted, orders cannot be edited. Please double-check the contents of your cart before placing your order.

Yes. You may order multiple items as part of a pre-order; however, the full order will be held until the final pre-order releases. If you would like to receive the items separately from a pre-order, please place separate orders.

In-stock items will typically be processed to ship within 1 - 3 business days.

Pre-orders ship within 10 business days of the book release, unless otherwise specified on the listing. This gives us time to include incentives provided as part of the pre-order.

Currently we only ship within the United States of America using USPS and FedEx.

No. All sales are final.

We want to help correct the issue. If you receive damaged, defective, or incorrect product(s) in the mail, email us at shop@greenhousebookshop.com within 7 calendar days of delivery for assistance. Please include your order number in the subject heading so we can advise on the best course of action to address the issue, along with relevant photos.

For books, we consider damage as:

• Large dented or crushed corners

• Ripped pages

• A tear or rip on the front of the book or spine

• Residue or marks on the front or spine that cannot be removed

• Water damage

For books we do not consider the following as damage:

• Small marks on the back of the book

You can reach us via our contact page or shop@greenhousebookshop.com. We aim to respond quickly—usually within one business day.

If the package is lost in transit, please email shop@greenhousebookshop.com and include your order number and claim information filed with the shipper (i.e. USPS, FedEx).

Once a claim is filed, we will issue a refund or replacement products at our discretion.

If your package shows as delivered, we are unable to help as the shipper. We encourage you to speak to your local post master for support.

Zinnia Lee Books LLC and Greenhouse Bookshop is not responsible for stolen packages, and they will not be refunded or replaced.